Winning institutional client mandates and onboarding these clients are increasingly challenging tasks for asset managers, not only because of the competitive environment but also due to the stringent regulatory checks and the sheer volume of coordinated tasks between multiple teams.
ONBOARD is an integrated client relationship management, client onboarding and client servicing solution specifically designed to meet all the needs of an institutional sales team. It has been developed by professionals with years of experience in the asset management industry along with product advice and inputs from institutional sales industry leaders, for you to never miss an opportunity.
Client onboarding requires steady coordination of several tasks between multiple teams. The lack of traceability makes it difficult to identify bottlenecks and finger-pointing becomes the rule.
Existing processes and legacy systems need to be constantly updated in order to meet stringent AML, KYC and data confidentiality demands coming from new rules and regulations.
Client on-boarding and servicing processes are increasing in complexity due to greater client servicing demands and the need for regulatory transparency. Manual inconsistent processes introduce operational risk and hurt the overall client servicing perception.
Although there are many generic CRM solutions in the market, they do not support the specific CRM and client onboarding processes and requirements of the investment management industry.
A generic solution needs more customization and longer implementation phases which lead to higher implementation costs, efforts and higher maintenance and support costs.
AM ONBOARD adapts to your sales processes and provides a collaborative platform to efficiently conduct business, right from lead generation, onboarding to ongoing client servicing. It reduces cost, automates steps that are manual and helps comply with asset management regulations, so that you can focus on your client relationships.
It has the following features to support the key elements of the Institutional sales process:
AM ONBOARD can seamlessly integrate with other existing CRM systems and can also import data from excel spreadsheets, thus eliminating the need for major changes to the existing client database and infrastructure. However, if you don’t have a CRM, AM ONBOARD has an integrated CRM module which acts as the backbone for your client data and supports the onboarding and client servicing processes.